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Script error when downloading objects with file type .tar.gz

Symptoms

  • When attempting to download an object with the file type .tar.gz, you see script errors.
  • All other attached objects are successfully downloaded.

Cause

The .tar.gz file type has a gzip header so the controls automatically attempt to unzip the attachment. 

Resolution

This is a known issue and the current workaround is to manually download and execute the file. This issue is scheduled to be resolved in VMware Service Manager V9.1 RP01


Based on VMware KB 2009654


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