Active Memory can not be over provisioned. Over provisioning of active memory causes disk swapping and balloning which causes excessive utlization of SAN resources.
To Check the Memory Ballooned or Swapped:
Under the VSphere Client go to Home -> Inventory -> Host and Clusters
Click on your Resource Pool and select on the right screen the summary tab.
On the guest Memory section you will see the Ballooned and the Swapped Memory.
You can see which VM is Ballooning or Swapping Memory by clicking on each VM and looking at the Resource Allocation tab.
If you see that you have Memory ballooning or Swapping you need to immediately fix it by reducing the active memory to some of your VMs.
The limitations on Resource Cloud/Private Cloud Solutions are as follow:
Product type ordered
VM powered on weight
*Powered off VMs do not count against the vCPU weight and do not need to be calculated in the total.
247RACK will notfiy if customer exceeds policy guidelines and will provide up to 24 hours notice to bring the products in compliance.
247RACK may, in addition, suspend Customer’s operations on Resource Cloud if, in 247RACK ’s sole discretion and reasonable consideration, there arises an emergency over-provisioning situation.